Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, register for a webinar, purchase a product or service, or interact with us in any other way. We respect your privacy and are committed to handling your personal data responsibly and in line with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

Who We Are

This website is operated by The Total Store Ltd, trading as Reset Your Wealth.

If you have any questions about this Privacy Policy or the way we use your data, you can contact us at:

Email: [email protected]


Registered Address: RA Accountants, Secnd Floor, Grove House, 55 Lowlands Rd, Harrow, HA1 3AW

For the purposes of data protection law, we are the data controller of your personal data.

 

What This Policy Covers

This Privacy Policy applies to your use of our website and any personal data you provide to us through forms, registrations, purchases, email communications, or other interactions with our business.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, so we recommend that you check their privacy policies separately.

 

What Personal Data We May Collect

Depending on how you use our website and services, we may collect the following information:

Your name

Email address

Telephone number

Postal address

Business name

Payment information

Information you provide when registering for a webinar, joining a programme, or contacting us

Preferences and interests relevant to our services

IP address

Browser type and version

Operating system

Information about how you use our website, including pages visited and referring websites

We only collect the personal data we need for the purposes set out in this policy.

 

How We Collect Your Data

We may collect your personal data in the following ways:

When you complete a form on our website

When you register for a webinar, event, or programme

When you purchase a product or service

When you contact us by email, phone, or social media

Automatically through cookies and website analytics tools when you use our website

 

How We Use Your Personal Data

We use your personal data for the following purposes:

To provide our services to you

To register you for webinars, events, or programmes

To process payments and manage customer accounts

To respond to your questions or enquiries

To send important service-related communications

To send marketing emails, updates, or offers where you have agreed to receive them

To improve our website, services, and user experience

To meet legal, regulatory, and compliance obligations

We will only use your personal data where we have a lawful basis to do so. This may include:

Your consent

The performance of a contract with you

Compliance with a legal obligation

Our legitimate interests in running and improving our business

 

Marketing Communications

If you sign up for a webinar, download a resource, or enquire about our services, we may send you emails about relevant education, updates, offers, or services.

Where required by law, we will ask for your consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

If you provide your phone number, we may contact you by phone, SMS, or WhatsApp where relevant to your enquiry, registration, or where you have consented to this. You can opt out at any time.

 

Sharing Your Personal Data

We do not sell your personal data to third parties.

We may share your data with trusted third parties where necessary to operate our business and provide our services, such as:

Payment processors

Email marketing platforms

Webinar or course hosting platforms

Website hosting and IT service providers

Professional advisers such as accountants, lawyers, or consultants

Regulatory bodies, law enforcement, or other authorities where required by law

We take reasonable steps to ensure that any third party handling your data does so securely and in accordance with data protection law.

 

How Long We Keep Your Data

We will only keep your personal data for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

If you ask us to delete your data, we will do so unless we are required to keep it for legal or legitimate business reasons.

 

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, disclosure, or alteration.

While we do our best to protect your information, no method of transmitting data over the internet is completely secure, so we cannot guarantee absolute security.

 

International Transfers

Where we use third-party providers that store or process data outside the UK, we will ensure appropriate safeguards are in place so that your data remains protected in line with applicable data protection laws.

 

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and help us improve our services.

Some cookies are essential for the website to function properly. Others help us with analytics and performance.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

 

Your Rights

Under data protection law, you may have the right to:

Request access to the personal data we hold about you

Ask us to correct inaccurate or incomplete data

Request that we delete your personal data

Ask us to restrict how we use your data

Object to our use of your data for certain purposes, including direct marketing

Request a copy of your data in a portable format

Withdraw your consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details above.

 

Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or the way we operate.

Any updates will be posted on this page, and the latest version will always apply.

 

Contact Us

If you have any questions about this Privacy Policy or how we use your personal data, please contact us at:

Email: [email protected]


Registered Address: RA Accountants, Second Floor, Grove House, 55 Lowlands Rd, Harrow, HA1 3AW